Modifying the System Attributes of a Task

This topic describes the procedure to modify the start date and due date of a task.

Users can modify the start date of a task, so that they can plan to take that task at a later point of time. For Case related Activities, if users have the necessary permissions, they can also change the due date of an activity.

Note:

• The Start Date of an In-Progress task or activity cannot be modified.
• Start Date should be earlier than the Due Date of the selected tasks.
• Due Date should be later than the Start Date of the selected tasks.
• Due date of a task can be modified only if:
  • users have change due date permission set on their roles, while configuring the authorization for a case activity
  • that particular activity allows Due Time Change in Inbox, while setting the Duration property of the activity in the business process model.

To modify the Due Date of a task, users must have the change due date permission set on their roles while configuring the authorizations for a case activity.

1. On CUSP, double-click My Inbox. My Inbox window appears, displaying the personal tasks, by default.
2. Click the required task from the work list and click (Modify System Attributes) on the Task Toolbar. The Modify System Attributes dialog box appears.
3. Click next to the Start Date text box and select the required date from the calendar that appears. The selected date is displayed in the New Start Date text box.
4. Click next to the Due Date text box and select the required date from the calendar that appears. The selected date is displayed in the Due Date text box.
5. Click OK.
   The System Attributes of the task are modified.

   When start date of a task is modified, it is moved to the Calendared Tasks view. To view these tasks, select Calendared Tasks from the View drop-down list seen on the top left corner of the Personal Tasks view. All the tasks that must be started at a future date are displayed in the grid below. Alternatively, to view the future tasks, select All Tasks view on the top left corner of the Inbox. All the tasks that you can work upon, except for the Completed or Skipped tasks, are displayed in the grid.